Cancellation Policy

DZERTZ acknowledges & understands that, sometimes, you might need to cancel your order. You must only request a refund before the date of your order. To obtain a refund request, please contact our customer service team directly via Instagram, Facebook or Email at [email protected]

Our staff members will advise you on when you will receive your full refund.

When a refund has been processed, it may take between 1-10 business days for the money to successfully process into your account.